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GDPR and Privacy Policy

This privacy policy is intended to help you understand what data we collect, why we collect it, and what we do with this data. This is important, not only to ensure the security of your personal data but also to ensure that Skjern Handball meets all the requirements of the new General Data Protection Regulation (GDPR), which came into effect on May 25, 2018. 

General Data Protection Regulation (GDPR)

GDPR sets new frameworks for how personal data is processed and how we relate to the right to privacy. The General Data Protection Regulation aims to strengthen and unify data protection rules and rights for the benefit of EU citizens. It applies to all EU organizations and organizations outside the EU (of any size) that provide goods and services to the EU, or that use tracking technologies (such as cookies or tracking pixels) to monitor the behavior of EU users.

  

1. Personal Information - What We Collect and Why

We offer certain features on our website that are only available through the use of the following tracking technologies. You can always block, delete, or disable these technologies if your browser allows it. However, if you reject cookies or other similar technologies, you may not be able to take advantage of certain features or tools.

In general, these technologies allow our website to store relevant information in your browser or device and later read this information so that our servers or internal systems can identify you. Where relevant, we protect our cookies and other similar technologies to ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identification that is constructed solely for our interpretation.

 

Collection and Processing of Personal Data

When you contact Skjern Handball, we collect and process data:

  • When we are contacted by you via mail or email. In this regard, we store your name, email address, phone number, and address depending on what you have requested from us.
  • When you apply for a job with us.
  • When you purchase season tickets or tickets from us.
  • When you visit our website.

The Purpose of Collecting and Storing Personal Data

We use your data for the following purposes:

  • To communicate with you when you contact us.
  • To process your job application with us.
  • To issue tickets and season passes to you.
  • To make our website more user-friendly and personalized and to analyze usage via cookies.

Transfer of Data to Third Parties

We transfer personal data to the following third parties:

  • Service companies that assist us in business development, including server hosting, software, analysis tools, etc.

Protection of Personal Data

We take security and privacy seriously, and we ensure that we both technically and organizationally guarantee that personal data is processed so that they are protected against unauthorized access, leakage, changes, misuse, or disclosure. Our security procedures are continuously monitored in relation to applicable legislation.

Deletion of Personal Data

Personal data will be deleted when they no longer meet the purpose of storing them.

Your Rights

According to GDPR, you have the right to know what personal data we store about you, for what purpose, how we process them, and how long we store them. You can obtain this information by writing to Helle@skjernhaandbold.dk.

 

1.1 Cookies

By using this website, you accept our cookie policy.

This website uses, like many others, cookies. Cookies ensure that we can provide a better user experience in the website's features. Many features on the website depend on the use and storage of cookies, and you cannot therefore expect the website to function as intended if you disable cookies.

We process information collected by cookies and other technologies as non-personal information. To the extent that IP addresses or similar identifiers are considered personal data under the law, we also process these identifiers as personal data.

Similarly, we treat combined information as personal information in connection with this privacy policy, to the extent that non-personal information is combined with personal information.

 

1.2.1 What are Cookies?

A cookie is a file that the browser places on your computer. It allows the browser to recognize your computer and remember choices you previously made on the website, e.g., language selection. A cookie cannot spread computer viruses or other harmful programs. Cookies delete themselves after a certain number of months (which can vary), but they are renewed after each visit. The cookie cannot see who you are, what your name is, where you live, or whether the computer is used by one or more persons. However, if you provide personal information to a website, a cookie can be used to remember you the next time you visit the website.

  

1.2.2 This website uses the following cookies:

Technical cookies

Technical cookies are necessary for most websites to function as they should. They ensure, for example, that you do not keep getting logged out of the website you are visiting. 

Technical cookies are necessary and are always enabled.

Cookie settings

vm-gdpr - 1 Month

Used to remember the choices taken under Cookie Settings.

vm-gdpr-accept - 1 Month

Specifies whether cookie settings have been reviewed / accepted.

Website

appCurrentDomainId - 1 year

Saves the ID of the current domain, which is used to control the language

vmcms - 7 hous

The website uses this cookie to identify the visitor across pages under the visit.

Microsoft

Read more about their privacy policy

_clck - 1 year

Stores an unique user id

 

Statistics cookies

Statistical cookies help developers to optimize the website by collecting information about which pages are most popular, and which pages apparently do not appeal to users. Thus, the website and user-friendliness can be improved.

Statistical cookies are also used to collect general visit statistics through simple counting.

They usually have no or very little impact on your privacy, as they do not record what is searched for on other websites.

Google Analytics

_ga_* - 1 year

The functionality is: to store and count pageviews.

 

Marketing cookies

Marketing cookies are used commercially to target ads to you.

They collect information about your behavior on individual websites, thereby creating an overview of interests, habits, and activities that can be used to display relevant ads.

Facebook

Read more about their privacy policy

_fbp - 90 days

Used to distinguish and keep track of your unique users

 

Personalized cookies

Personalized cookies collect information about your behavior on the website and can help suggest other pages, news, or products for you based on the things you have shown interest in. 

Personalized cookies are not used for marketing elsewhere on the internet.

This website does not use any cookies in this category

 

Cookie settings

1.2.3 Tag Manager

We constantly strive to improve the customer experience on our website by providing visitors with more personalized and targeted campaigns and offers. To do this, we use Google Tag Manager (GTM).

GTM is a small piece of code that helps us track user behavior across our websites and then pushes the data to our Google Analytics account. All data is then perfectly organized and ready to assess and review potential improvements to the website and remarketing campaigns.

We consider Google to be a third-party data processor (see section 2 below).

 

1.2.4 How can I avoid the use of cookies on websites?

Regardless of which browser you use, you can adjust the browser settings so that it does not save cookies. Some browsers only allow you to adjust this setting on specific websites.

If you do not wish to receive or delete cookies, please see the instructions here: http://minecookies.org/cookiehandtering.

  

1.3 Contact Forms

If you choose to contact us by using a contact form on our website, your information is stored in our backend and compiled into an email which is then sent to us via SMTP (Simple Mail Transfer Protocol).

The information in the email will, if relevant, be transferred to our CRM system. The data will then be linked to an existing account with a similar email or created as a new contact.

The information provided via the contact form, name, email, and message will solely be used to respond to the inquiry. Therefore, we retain the right to store contact information until the event's focal point has concluded. 

We do not share your information with third parties.

 

1.4 Newsletters

If you choose to subscribe to our email newsletter, the email address you provide to us is sent to MarketingPlatform, which provides us with email marketing services. We consider MarketingPlatform to be a third-party data processor.

Your email address remains in our own - and in MarketingPlatform's database, as long as we continue to use MarketingPlatform’s services for email marketing or until you specifically wish to be removed from the list. You can do this by unsubscribing via the unsubscribe links included in our newsletters, or by requesting removal via email. When you request removal via email, please send your email to us using the email account that subscribes to our newsletters.

When you subscribe to the newsletter, you provide your name and email address. We solely use this information to send the newsletter to you and make the content personal. 

Information about your usage of the newsletters - including whether the newsletters are opened, how long they are open, when the email is deleted, and whether links are clicked is collected by our IT system in an anonymized form. We use this information to improve our service so that we can even more accurately target and tailor the content according to the recipient’s interests. 

Your personal data is stored until you unsubscribe from the newsletter. Upon unsubscribing, the information is deleted from us and our data processor. 

We do not share your information with third parties.

  

1.5 Shop

When purchasing season cards or tickets, we collect the following personal information: name, email, and address. The personal information is registered with us and stored as required by the Accounting Act for 5 years, after which it is deleted. We collect your personal information for the purpose of being able to send the goods to you.

When collecting personal information via our website and shop, we ensure that this always happens with your consent. Thus, you are informed about exactly what information is collected and why.

The personal data and credit card information are transmitted encrypted directly to PBS. Autolog does not store any credit card information.

The information is never disclosed/sold to third parties.

 

2. Our third-party data processor

We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected. Read more on their respective websites. 

 

Google (Privacy Policy)

MarketingPlatform (GDPR)

Tag Manager (Google Privacy Policy)

 

3. Data breach

We will report any unlawful data breach of this website's database or the databases of any of our third-party data processors to all relevant persons and authorities within 72 hours after the breach, if it is apparent that personal data stored in an identifiable manner has been stolen.

 

4. Data management

Data management on this website is handled by: Skjern Håndbold with CVR no. 21781541. 

Skjern Håndbold
Ranunkelvej 9
6900 Skjern

Phone no. 9680 2130

 

5. Right to access and be forgotten

Contact us if you wish to request access to your personal data stored in our databases, or if you want your personal data deleted from our databases. We will respond without unnecessary delay (and in any case within a month of receiving your request, although this may be extended in difficult cases).

Skjern Håndbold
Ranunkelvej 9
6900 Skjern

Phone no. 9680 2130

When a privacy question or a request for access/download is received, we have a dedicated team that sorts the contacts and seeks to resolve the specific concern or inquiry. If your issue is more substantial, we may contact you for more information.

 

6. Questions regarding Privacy and cookie policy

If you have questions or concerns regarding the privacy policy or data processing, or if you wish to complain about a possible violation of personal data protection legislation, please contact us:

Skjern Håndbold
Ranunkelvej 9
6900 Skjern

Phone no. 9680 2130

When a privacy question or a request for access/download is received, we have a dedicated team that sorts the contacts and seeks to resolve the specific concern or inquiry. If your issue is more substantial, we may contact you for more information.

Postal address:

Skjern Handball
Ranunkelvej 9
6900 Skjern

Tel. no 9680 2130  

Venue

Skjern Bank Arena

Ringkøbing-Skjern Culture Center
Ranunkelvej 1-3
6900 Skjern

Phone. 9735 4500 - Website